FAQ's

We will answer here questions of a general nature

General Questions

When will I receive my delivery

All orders will normally be processed the same working day and are sent out on an overnight carrier or posted 1st class recorded delivery. Both methods require a signature on delivery.

What are your opening hours?

We are open from Mon -Sat 10.00am to 5.30pm Sun 11.00am to 4.30pm. We are open all Summer Bank Holidays

Specific Questions

Do your Vango tents come with a guarantee

All Vango come with a lifetime warranty details of which can be found at http://www.vango.co.uk/contact/aftersales.aspx