Mike Davies Leisure Ltd
665/667 Gower Road
Upper Killay
Swansea
SA2 7HE
Phone: 01792 203177
Fax: 01792 280135
Email: info@mikedaviesleisure.co.uk
VAT Registration Number 449 751022

Shopping with mikedaviesleisure.co.uk
Making a purchase could not be easier. Just browse the Catalogue, and click on any items that you wish to purchase and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to process your order.

We accept Visa, Mastercard and debit card payment.
You may send your credit card
information via phone, fax, snail mail or over the Internet.

We do not charge for any item until it is ready to ship.

Shipping And Handling
Most orders will be sent by Post Office Guaranteed Next Day Delivery but some heavier items will be sent on a three day delivery by carrier. Charges are £5.00 and £10.00 respectively, but orders over £250.00 will be carriage free.

Delivery Schedule
We process your order right away, and will normally send your order to you within three working days.

Back Orders
If your item is not in stock, we will back order for you, if possible. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
All prices quoted include Value Added Tax at the appropriate rate

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer.
They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction. All of our products come with a 28 day no quibble return policy. If in the unlikely event of you not being satisfied for any reason with the product that you bought from us, you may return it, in the original packaging, for a full refund. We will only bear the cost of returning faulty goods to us. We recommend that you obtain proof of delivery on all returns.

Reaching Us
If you need to reach us, please email us on info@mikedaviesleisure.co.uk alternatively,
you can call on 01792 203177
or fax us on 01792 280135 or by postal address shown above

Privacy Policy
Mike Davies Leisure does not disclose buyers' information to third parties.
Cookies are used on this shopping site to keep track of the contents of your shopping cart
once you have selected an item, to store delivery addresses if the address book is used and
to store your details if you select the 'Remember Me' Option.


Returns Policy
In the returns box it would be helpful to us if you detailed the Order Number and your reason for return, as well as your Name Address and Contact Telephone Number.
Before returning any item to us please would you inform us in writing by e-mail, fax or letter.
In order for us to improve our service, your comments as to why you are returning the item, would also be much appreciated.

Making a Contract with Us
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us. We will not take any payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming your order, and there will be no contract between us.

Returns should be sent to:

Returns Dept.,
Mike Davies Leisure,
665/667
Gower Road,
Upper Killay,
Swansea,
SA2 7HE

In the returns box please make sure that you enclose your order number, name, address and contact telephone number with your goods and the reason for the return. Goods must be returned in the original condition and sales packaging in which they were sent to you i.e. as new.

We expect you to return the item at your own cost, if you decide to exercise your right to cancel as per the first paragraph, we will ensure we make a refund to you within 30 days of the date of cancellation.

You must notify us beforehand of your intention to return an item or items by telephone on 01792 203177, and the reason for the return.

You will be responsible for the item or items until they reach us. For your own protection we advise you to use a secure delivery service which requires a signature upon delivery. Any part use of a product will incur a deduction from the final refund amount. Refunds will be made to the original payment card within 30 days of receipt.

We have taken great care to illustrate our products as clearly as possible. However, due to manufacturer changes to products, pictures shown may vary slightly from the actual product.

Complaints - Please contact us immediately so we may speedily and fairly deal with the matter. We endeavor to reply to any e-mail / complaint within 5 working days, with a timescale and procedure on how to continue.
Customer services can be contacted on 01792 203177 Mon-Fri 10am-5pm.

Mike Davies Leisure understand our obligations and fully comply with the "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

YOUR STATUTORY RIGHTS ARE NOT AFFECTED